Last Updated: October 12, 2019
Orders that you submit online are processed immediately and may not be cancelled. Therefore, you may need to wait until you receive the merchandise in order to return it. If this is an issue for you, please send us a text at 202-677-5502 or an email at firstname.lastname@example.org with the associated details (your name, purchase date, item(s) purchased, sku #, price, and reason for cancellation) so we can assist you with this issue.
Returns, Refunds, & Exchanges
Once an item or merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a refund or exchange, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases. We are sure that you understand why these items are not eligible for return, refund or exchange
After we have received your valid return, we will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return/refund.